Terms and Conditions of Sale
Ready to wear and custom corsets are sent out in perfect condition and with care should last several lifetimes. Please follow the care instructions to ensure you get the best out of your corset.
Any problems with fit, or quality should be reported within 7 days of receipt so that we can sort out any problems immediately. If a fault develops within 6 months of sale, please let me know immediately so that we can ascertain the cause of the problem. Mis-use or mis-treatment of the item beyond normal wear and tear, will negate any guarantee.
Ready to Wear corsets made from our standard size chart for women, have a very wide range of fit and will fit most figure types very well, however, they will not give a bespoke fit. It is the customers responsibility to ensure that their size corresponds to the size marked on the corset and on the size charts available at point of sale.
Ready to Wear and One of a Kind - Ready To Wear standard size corsets are sent to customers in perfect condition having been rigorously quality checked before leaving the studio. They can be returned or exchanged at our discretion, as long as they are received back in perfect pristine condition, at the buyers expense within 7 days of receipt. To ensure safe arrival back at the studio, items must be sent via a tracked and insured method and the buyer also takes responsibility for any damage incurred in transit. If the goods are returned damaged, show signs of wear or are not saleable for any reason, a refund commensurate to the condition of the item returned will be offered. Postage fees are not refundable. Full instructions along with terms and conditions and our returns policy are sent with each corset. As all of our current RTW corsets are designed for a female physique, we are unable to accept returns or issue refunds on our RTW which do not fit a natural male physique.
Custom (made to measure) and Bespoke Corsetry are made to measure clients measurements in close consultation with each individual client. All deposits and payments are non returnable and non-refundable once work has started on each phase. Completed custom and bespoke corsets are non refundable and non returnable (see separate terms for bespoke corsetry).
Samples and stock clearance - These items are manufacturing samples and may not be perfect shop stock as they have been used to test new materials, techniques or embellishments, or may have been made for a photographic shoot and modelled by one or more models. They are offered for sale at a large discount in the size given and are sold as seen with any faults clearly pointed out in the product description. Samples are non returnable and non refundable unless otherwise stated or agreed in writing prior to sale however we will accept a return in exchange for a voucher towards a future purchase. Please read this blog post for more information on why returns on samples are restricted.
Where vital information is with-held (ie size information or birth gender), all refunds and returns are forfeit.
All items are shipped by tracked mail. Carriage fees are additional to the cost of the corset and will be added to the final invoice. Customs fees (where applicable) are the responsibility of the customer.
All patterns drafted for your garment(s) remain the property of Sew Curvy Limited and are not for sale. Bespoke patterns are kept on file for 12 months - should clients wish to order further garments from them a discount will apply providing no drastic changes are required.
Prices are non-negotiable.